ShiftHawk is an AI agent that handles customer messages, books appointments, follows up, and collects reviews. Autonomously. 24 hours a day.
78% of customers go with whoever responds first. If you're with a client, that new lead just booked your competitor.
That customer from last month who said "I'll think about it"? Gone. Nobody followed up. Nobody had time.
Happy customers leave silently. Unhappy ones leave reviews. Without a system, your online reputation stagnates.
A part-time receptionist runs $25K+/year. Most service businesses can't justify that until they're already overwhelmed.
Customer texts at 11pm asking about availability? ShiftHawk responds in under 60 seconds with accurate, context-aware answers about your services and pricing.
Checks your availability, suggests times, confirms bookings, and sends reminders. No back-and-forth. No double-booking.
Sends timely follow-ups to prospects who didn't book, past clients who haven't returned, and no-shows who need rescheduling.
Requests reviews from satisfied customers at the perfect moment. Monitors feedback. Flags issues before they become 1-star reviews.
| Capability | Traditional tools | ShiftHawk |
|---|---|---|
| Customer response time | When you're free | Under 60 seconds |
| Appointment booking | Manual back-and-forth | Autonomous, instant |
| Lead follow-up | If you remember | Automatic, timed perfectly |
| Review collection | Rarely happens | After every service |
| Hours of operation | Your working hours | 24/7/365 |
| Monthly cost | $200-500+ in tools | $29/month |
Every message answered. Every lead followed up. Every review collected. ShiftHawk watches so you can work.